eSuccess Program

Involves informative and practical workshops and individual face-to-face meetings.
Incorporates a skilled IT consultant person and a Business Consultant for reference and business development.
Undertakes an actual E-commerce project for your business
Uses simple layman's language to explain concepts, systems, approaches, and E-commerce solutions.
Assits you with planning E-commerce & Business development for the future

PROGRAM OBJECTIVES

The Objectives if the program are to:

Develop an understanding of the importance of an
E-commerce and Internet platform in today's business environment.
Assess and evaluate practical E-commerce solutions available to improve business effectiveness.
Perform a diagnostic review of benefits and pitfalls of E-commerce and Multimedia solutions available to business today.
Introduce a framework to self-assess the best way to maximise E-commerce and Multimedia facilities and technologies for their individual business.
Implement a practical E-commerce or Multimedia application for each of the participants' businesses

At the end of the program, participants will have developed:

An understanding of E-Commerce technologies so they can utilise to improve their business immediately.
An appreciation of how they can integrate E-commerce strategies with other business systems to conduct business more effectively and successfully.
The practical and analytical tools needed to implement their E-commerce Strategies in the future in a cost-effective manner.
An improved Marketing Communication platform

Our group program will assist participants to:

Appreciate the E-commerce technologies and Multimedia opportunities available to promote and communicate effectively in today's market place
Conduct business in a smarter and cost effective way.
Prioritise those E-commerce technologies and Multimedia activities that are most benefit for their business.
Review and analyse which programs and resources are best controlled in-house, and which are best outsourced.
Understand how they can decrease their business operating costs, and develop a strong effective communication platform.
Improve their customer relationship management processes and online systems.

eSuccess Benefits:

This program will enable small and micro businesses to compete more effectively at a national & global level.
It provides the time and resources at an affordable rate to research the E-commerce/ Multimedia options.
The program will build competencies and skills of staff
It will improve business practices and processes, be cost and time effective in implementation, and take advantage of opportunities the technologies deliver to business products and services globally.
This workshop format program focuses on practical skill development, interactive discussion, use of humour and anecdotal evidence, audio-visuals and case studies to develop the confidence and skills to put what is learned into practice.

Three methodologies will be used to implement the program, and each methodology complements the other.

Interactive Workshops. This methodology creates an environment for face-to-face instruction, communication, discussion and problem-solving. You will get a chance to ask questions, present ideas, understand approaches and costs, and get behind the scenes with information that can allow you to make the best decisions for your business.
One-On-One Consulting. This methodology involves tailored consulting at the participants' business location where the workshop-focused learning can be applied to their specific needs.
Implementing the chosen project. Competitive Edge will work with participants to achieve an E-commerce or Multimedia project outcome of their choice to improve business success.